Health Facto

A paramedic administers an IV to an elderly patient on the floor at home.

22 Nov 2025 healthcare human factors systems Bias Situational Awareness

Human Factors 5: Situational Awareness and Decision-Making

To make good decisions, we first need to understand what's going on. This is "Situational Awareness." This module explains the three levels of awareness and explores the common mental traps.

Illustration of diverse NHS staff communicating in a busy hospital ward.

22 Nov 2025 human factors systems SBAR Psychological Safety

Human Factors 4: Communication & Teamwork

Safe healthcare is a team sport. This chapter focuses on the tools and behaviours that help teams communicate clearly and work together effectively.

An art illustration of a male nurse in a blue scrub top, looking visibly stressed at a hospital nurse's station.

18 Nov 2025 ergonomics healthcare human factors systems Psychological Safety

Human Factors 3: Performance and Limitations

We are all human. We get tired, stressed, and distracted. This module looks at these very human limitations - like fatigue, workload, and cognitive load - and how they affect our ability to work safely.

A stylized cartoon head filled with gears, with one gear glowing.

18 Nov 2025 ergonomics healthcare human factors Francis Report Being Fair Tool Never Events

Human Factors 2: Why Human Factors Matter in Healthcare

This module explores why this matters so much. We look at the very real cost of error and what we have learned from major incidents, like the Francis Report.

17 Nov 2025 healthcare human factors ergonomics

Human Factors 1: Introduction to Human Factors

This module explains what Human Factors are. It's about designing our workplace, equipment, and processes to fit people, rather than forcing people to fit the system. We look at how this idea, which helped make aviation safe, is now so important for improving patient safety.